> ## Documentation Index
> Fetch the complete documentation index at: https://api.watermelonn.app/llms.txt
> Use this file to discover all available pages before exploring further.

# Introduction

> Overview of the Watermelonn backend platform and API surface.

# Watermelonn Platform API

Welcome to the official API docs for **platform.watermelonn.app**.

The backend exposes two API domains:

* **Chat API** for customer-facing widget interactions.
* **Admin API** for dashboard and tenant operations.

## Base URL

```txt theme={null}
https://platform.watermelonn.app
```

## Architecture at a glance

1. End users interact with the chat widget.
2. Widget sends authenticated requests to `/api/v1/chat/*` or `/ws`.
3. Backend detects intent, executes tenant-configured actions, and escalates to humans when needed.
4. Admin users manage tenants, intents, analytics, and tickets through `/api/v1/admin/*`.

## API sections

* [Quickstart](./quickstart)
* [Authentication](./authentication)
* [Chat API](./chat-api)
* [Admin API](./admin-api)
* [WebSocket API](./websocket)
* [Errors](./errors)