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Watermelonn Platform API

Welcome to the official API docs for platform.watermelonn.app. The backend exposes two API domains:
  • Chat API for customer-facing widget interactions.
  • Admin API for dashboard and tenant operations.

Base URL

https://platform.watermelonn.app

Architecture at a glance

  1. End users interact with the chat widget.
  2. Widget sends authenticated requests to /api/v1/chat/* or /ws.
  3. Backend detects intent, executes tenant-configured actions, and escalates to humans when needed.
  4. Admin users manage tenants, intents, analytics, and tickets through /api/v1/admin/*.

API sections